Position Summary:
The Medical Team Associate supports resident physician providers by coordinating non-clinical inpatient care, which enhances hospital efficiency and improves bed utilization through facilitating early morning discharges. They also coordinate inpatient activities during and after rounds according to approved hospital policies, functioning as an essential team member under the Pediatric Hospital Medicine Division and the Boston Combined Residency Program.

Key Responsibilties:

1. Facilitating coordination and communication among team members and scheduling related activities, such as rounds and interpreter services.
2. Managing and implementing patient care plans and ensuring patient records and data are obtained for effective care.
3. Scheduling inpatient and outpatient tests and consultations based on care plans discussed during rounds.
4. Confirming outpatient prescriptions with pharmacies and managing requests for computer and phone service support.
5. Coordinating meetings for families and care teams, participating in quality improvement efforts, and collaborating with the care team.

Minimum Qualifications:
Education:
High School diploma required; Bachelor’s degree in Science preferred
Experience:

• A minimum of one year of experience in a related role is preferred.
• Proficiency in use of Microsoft Windows and Office and ability to train in and use various aspects of the electronic medical record, including PowerChart and Patient Inquiry.
• Strong attention to detail, with ability to function proactively and anticipate needs of physicians and/or patients.
• Ability to establish and maintain effective working relationships with residents and the rest of the inter-professional team.
• Advanced communication skills in order to persuade and negotiate with others on important matters.
• Strong interpersonal skills, with an ability to effectively balance diverse skill sets and perspectives.
• Ability to multi-task, prioritize tasks and manage time efficiently and effectively
• Compliance with all national and hospital regulatory guidelines such as HIPAA requirements, and the highest ethical standards, particularly related to integrity, honesty and confidentiality.